Connecting Citizens. Improving Communities.
A citizen-focused community reporting and request-tracking platform that makes communication between residents and local government easier, faster, and more transparent.
One Place to Report, Track, and Resolve
Parrivant Civic gives citizens a convenient way to report public works concerns, code violations, infrastructure problems, and other community issues directly to their local municipality — without wondering who to call or whether a reported problem is being addressed.
For municipalities, Parrivant Civic provides an organized connection between citizens and municipal operations. For citizens, it provides a straightforward way to report an issue, follow its progress, and know when it has been addressed.
For Citizens
No more wondering who to call or which department handles what. Parrivant Civic gives residents one place to report a concern, track its progress, and confirm it has been resolved — without a trip to City Hall.
- Report issues online from any device
- Track the status of submitted requests
- Know when an issue has been addressed
- Become an active participant in your community
For Municipalities
Parrivant Civic gives municipal staff an organized, documented workflow for receiving, assigning, and resolving citizen requests — reducing administrative overhead and improving response consistency.
- Centralized intake for all citizen requests
- Assign and route issues to the right department
- Maintain a documented record from report to resolution
- Reduce inbound calls and counter visits
Everything the Platform Provides
Public Works Reporting
Report potholes, street problems, drainage concerns, damaged signs, utility-related issues, and other public works needs.
Give residents a direct channel to flag infrastructure problems — so the right department gets the right information without the runaround.
Code Violation Reporting
Submit concerns regarding potential property maintenance, nuisance, zoning, or other municipal code issues.
Streamline code enforcement intake with a consistent, documented process from initial report through review and resolution.
Citizen Service Requests
Provide residents with a convenient way to request assistance or notify their municipality about an issue.
Replace phone tag and counter visits with a simple online submission process that works for residents of all ages and backgrounds.
Request Tracking
Allow citizens to follow submitted requests and see their current status as they move through the municipal response process.
Reduce follow-up calls and resident frustration by giving citizens real visibility into where their request stands.
Centralized Communication
Keep information associated with a citizen's request organized in one location — reducing uncertainty for residents and staff alike.
Every submission, status update, and resolution note lives in one place — accessible to the citizen who reported it and the staff responsible for it.
Improved Accountability
Create a documented process from the initial citizen report through review, assignment, and resolution.
Build community trust by demonstrating that reported issues are received, assigned, and resolved — with a clear record to back it up.
What Can Be Reported
Bring Parrivant Civic to Your Community
Schedule a personalized demonstration and see how Parrivant Civic can strengthen the connection between your municipality and the residents it serves.